Principles Of Hotel Front Office Operations

Principles of Hotel Front Office Operations PDF
Author: Sue Baker
Publisher: Cengage Learning EMEA
ISBN: 9781844800902
Size: 53.73 MB
Format: PDF
Category : Business & Economics
Languages : en
Pages : 325
View: 7708

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This student-centred guide to front office operations in the hotel industry employs a user-friendly approach to encourage self-access and enable students to progress at their own pace independently of the lecturer. Activities are provided throughout to help students move from an understanding of the basic principleds to thinking like a front office person. The chapters follow a typical guest from check-in to check-out, with small detours to other areas and departments. Each chapter includes an end-of-chapter summary, review and discussion questions. there is a detailed glossary of useful terms. The book is suitable for those taking Hotel, Catering and Institutional Operations/Management examinations and undergraduates on hotel and catering management courses. This student-centred guide to front office operations in the hotel industry employs a user-friendly approach to encourage self-access and enable students to progress at their own pace independently of the lecturer. Activities are provided throughout to help students move from an understanding of the basic principleds to thinking like a front office person. The chapters follow a typical guest from check-in to check-out, with small detours to other areas and departments. Each chapter includes an end-of-chapter summary, review and discussion questions. there is a detailed glossary of useful terms. The book is suitable for those taking Hotel, Catering and Institutional Operations/Management examinations and undergraduates on hotel and catering management courses.

Principles Of Hotel Front Office Operations

Principles of Hotel Front Office Operations PDF
Author: Sue Baker
Publisher: Cengage Learning Business Press
ISBN: 9781844800902
Size: 57.80 MB
Format: PDF, ePub, Mobi
Category : Business & Economics
Languages : en
Pages : 325
View: 4342

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This student-centred guide to front office operations in the hotel industry employs a user-friendly approach to encourage self-access and enable students to progress at their own pace independently of the lecturer. Activities are provided throughout to help students move from an understanding of the basic principleds to thinking like a front office person. The chapters follow a typical guest from check-in to check-out, with small detours to other areas and departments. Each chapter includes an end-of-chapter summary, review and discussion questions. there is a detailed glossary of useful terms. The book is suitable for those taking Hotel, Catering and Institutional Operations/Management examinations and undergraduates on hotel and catering management courses. This student-centred guide to front office operations in the hotel industry employs a user-friendly approach to encourage self-access and enable students to progress at their own pace independently of the lecturer. Activities are provided throughout to help students move from an understanding of the basic principleds to thinking like a front office person. The chapters follow a typical guest from check-in to check-out, with small detours to other areas and departments. Each chapter includes an end-of-chapter summary, review and discussion questions. there is a detailed glossary of useful terms. The book is suitable for those taking Hotel, Catering and Institutional Operations/Management examinations and undergraduates on hotel and catering management courses.

The Sage Handbook Of Hospitality Management

The SAGE Handbook of Hospitality Management PDF
Author: Roy C Wood
Publisher: SAGE
ISBN: 1446206424
Size: 47.28 MB
Format: PDF, Kindle
Category : Business & Economics
Languages : en
Pages : 576
View: 4138

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At last, a comprehensive, systematically organized Handbook which gives a reliable and critical guide to all aspects of one of the world's leading industries: the hospitality industry. The book focuses on key aspects of the hospitality management curriculum, research and practice bringing together leading scholars throughout the world. Each essay examines a theme or functional aspect of hospitality management and offers a critical overview of the principle ideas and issues that have contributed, and continue to contribute, within it. Topics include: • The nature of hospitality and hospitality management • The relationship of hospitality management to tourism, leisure and education provision • The current state of development of the international hospitality business • The core activities of food, beverage and accommodation management • Research strategies in hospitality management • Innovation and entrepreneurship trends • The role of information technology The SAGE Handbook of Hospitality Management constitutes a single, comprehensive source of reference which will satisfy the information needs of both specialists in the field and non-specialists who require a contemporary introduction to the hospitality industry and its analysis. Bob Brotherton formerly taught students of Hospitality and Tourism at Manchester Metropolitan University. He has also taught Research Methods to Hospitality and Tourism students at a number of international institutions as a visiting lecturer; Roy C. Wood is based in the Oberoi Centre of Learning and Development, India

International Encyclopedia Of Hospitality Management

International Encyclopedia of Hospitality Management PDF
Author: Abraham Pizam
Publisher: Butterworth-Heinemann
ISBN: 1856177149
Size: 25.43 MB
Format: PDF, ePub
Category : Business & Economics
Languages : en
Pages : 712
View: 1580

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The International Encyclopedia of Hospitality Management is the definitive reference work for any individual studying or working in the hospitality industry. This new edition updates and significantly revises 25% of the entries and has an additional 20 new entries. New online material makes it the most up-to-date and accessible Hospitality Management encyclopedia on the market. It covers all of the relevant issues in the field of hospitality management from both a sectoral level: Lodging, Restaurants/Food service, Time-share, Clubs and Events as well as a functional one: Accounting & Finance, Marketing, Strategic Management, Human Resources, Information Technology and Facilities Management. Its unique user-friendly structure enables readers to find exactly the information they require at a glance; whether they require broad detail which takes a more crosssectional view across each subject field, or more focused information which looks closely at specific topics and issues within the hospitality industry today.

Hotel Accommodation Management

Hotel Accommodation Management PDF
Author: Roy C. Wood
Publisher: Routledge
ISBN: 1351690493
Size: 69.57 MB
Format: PDF, Mobi
Category : Business & Economics
Languages : en
Pages : 210
View: 3754

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This book offers students a uniquely concise, accessible and comprehensive introduction to hotel accommodation management that covers the range of managerial subjects and disciplines in the sector. The book focuses on enduring aspects of the accommodation management function (front office management, housekeeping, revenue management); the changing context of hotel accommodation provision (the move to ‘asset light’, the supply of accommodation, trends in hotel investment and asset management, the challenges engendered by social media and the collaborative economy to the hotel market); and the role of accommodation in additional and integrated facilities and markets (spas, resorts, MICE markets). International case studies illustrating examples of practice in the industry are integrated throughout, along with study questions and other features to aid understanding and problem solving. This is essential reading for all hospitality and hotel management students.

                                     PDF
Author: نائل موسى محمود سرحان
Publisher: Al Manhal
ISBN:
Size: 27.55 MB
Format: PDF, ePub, Mobi
Category : Business & Economics
Languages : ar
Pages : 189
View: 6207

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هذا الكتاب يعرض لمفهوم وتطور صناعة الفنادق في فصله أول، والفصل الثاني يوضح التصنيف الدولي والمحلي للفنادق، كما يتناول الفصل الثالث الهيكل التنظيمي للفندق، بينما الفصل الرابع وصف الأقسام الفندقية، واختتم الكتاب ببيان السياسات المختلفة لإدارة الفنادق.

Hotel Front Office Trng Mnl 2e

Hotel Front Office Trng Mnl 2E PDF
Author: Sudhir Andrews
Publisher: Tata McGraw-Hill Education
ISBN: 9780070655706
Size: 55.91 MB
Format: PDF, ePub, Mobi
Category : Hotel front desk personal
Languages : en
Pages : 380
View: 1016

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Check In Check Out

Check in Check out PDF
Author: Gary K. Vallen
Publisher: Prentice Hall
ISBN: 9780130454201
Size: 24.37 MB
Format: PDF, ePub, Mobi
Category : Hotel management
Languages : en
Pages : 480
View: 6426

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For college, career, and university courses in Hotel and Motel Management and/or Front Desk Operations, usually offered in hospitality programs. Check-In Check-Out has been a leader in rooms management education and job-training for both two- and four-year educational institutions for over two decades. It has been used as a front-office text, an introductory text, a general resource, and a supplemental enrichment for courses in hotel accounting. Such versatility is possible because the book remains current, accurate, thorough, and professionally based. This first Canadian edition of Check-In Check-Out weighs each topic anew, matching it against the relevancy, accuracy, and importance of the times. Updated Canadian statistics and exhibits demonstrate the equally amazing growth that lodging has experienced in these past several years. Furthermore, the Canadian edition contains new material on the vibrant history of Canada's hotel industry and the impact of the importation of American hotel chains on the Canadian hotel landscape. Content has been added on Canadian success stories, such as Canadian Pacific and Four Seasons, to demonstrate the dynamic nature of the hotel industry in Canada and the foresight of its pioneers.

Hotel And Restaurant Industries

Hotel and Restaurant Industries PDF
Author: Judith M. Nixon
Publisher: Greenwood
ISBN:
Size: 71.52 MB
Format: PDF, ePub, Docs
Category : Business & Economics
Languages : en
Pages : 240
View: 6622

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